FAQ

FAQ
❓ Frequently Asked Questions (FAQ)
📦 Orders & Shipping
Q: How long does shipping take?
A: Standard U.S. shipping is free and typically takes 2–4 business days after a 1–2 day processing time.

Q: Do you offer international shipping?
A: Not at this time. We currently ship to all 50 U.S. states only.

Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking number and link to track your package.

🔁 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in original condition. No restocking fees, and return shipping is free.

Q: How do I start a return?
A: Email us at Nayvora.shop@gmail.com with your order number and reason for return. We'll send you a prepaid return label.

Q: Can I exchange an item?
A: We don't process direct exchanges. Simply return your original item and place a new order.

👕 Product Questions
Q: What sizes do you offer?
A: Most of our T-shirts range from S to XXL. Sizing may vary by style — check individual product pages for size charts.

Q: Are your T-shirts true to size?
A: Yes! Our shirts are designed for a modern, comfortable fit. If you're between sizes, we recommend sizing up.

Q: How should I care for my T-shirt?
A: For best results, machine wash cold and tumble dry low. Avoid high heat to preserve fabric quality.

🛠️ Account & Support
Q: Do I need an account to order?
A: No, you can check out as a guest. However, creating an account lets you track orders and save your info for faster checkout.

Q: How do I contact customer service?
A:
📧 Email: Nayvora.shop@gmail.com
📞 Phone: +1 (202) 154-5468
🕒 Monday–Friday, 9 AM – 5 PM EST